Such a shame

Today was absolutely heartbreaking… Preparing a dog for export takes time and a whole lot of paperwork. We are on a very tight schedule, we did get extra time but the shelter is still closing! We have to get them out. Every single export is emotional, certainly after talking with the adoptive families.

Taking dogs to the airport and then having to put  them back in the cage is one of the most hollow feelings ever… All because of what???

We never got a good explanation, all paperwork was perfect in order. More over, they made us wait for FOUR hours to get a harsh, empty answer of the manager in charge.  We sure hope this will never happen to a family leaving Shanghai with their family dog, what option will they have? Just leave the dog??? The people we talked to certainly could not care less, we hope someone at SAS will step up and prove us different…

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